According to a media report, Ola Electric has registered a growth of 74 percent in registrations on a year-on-year basis. However, compared to September, its sales have increased by more than 100 percent. Ola Electric spokesperson said, “The festive season has been good for us. The main reasons behind this are the large portfolio, increase in demand and strong sales network. EV sales have increased in tier two and three cities. We are confident that in the coming months Positive growth will continue in India also.”
For the last few months, Ola Electric has been facing customer resentment due to poor service. However, the company has said that it has resolved more than 99 percent of the complaints filed with the Central Consumer Protection Authority (CCPA). Recently, Ola Electric had told the stock exchange in a filing, “The company has provided necessary information and clarifications on the show cause notice issued by the Central Consumer Protection Authority.” The company had said that out of about 10,644 complaints filed by customers with CCPA, it has resolved 99.1 percent of the complaints. The CCPA had issued a show cause notice to Ola Electric and directed the Automotive Research Association of India (ARAI) to audit the matter.
Recently in a media report it was said that the company has hired EY to improve its services. Last month, it had informed about starting Hyper Service campaign to strengthen its service network. The company has also offered backup electric scooters and cab coupons if the repair of electric scooters takes more than a day. In this, customers will be provided repair facility in one day. If the repair of the company’s electric scooters takes more than a day, customers will be given a backup S1 scooter.
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Electric Vehicles, Manufacturing, Range, Battery, Market, Demand, Sales, Network, Ola Electric, Complaints, Electric Scooter, Variants, Festive Season, Prices