In conversation with a publication company has acknowledged the problems occurring in many of its devices. These especially include OnePlus 8 and OnePlus 9 series. However, the company has said that the green line problem is not limited to OnePlus devices only, but it is a challenge for the smartphone industry. The company has said that it is working with its suppliers to solve this problem. OnePlus has also reiterated its commitment to maintain customer trust. The company has said that customers who are facing green line problem on their devices should visit their nearest OnePlus service center for its solution.
Such customers will be given options to upgrade the devices or replace the screen. Along with this, OnePlus is also offering warranty on the display of its devices. This Chinese smartphone maker has also acknowledged the problems being faced in the motherboard of its selected devices. The company has said that for its solution, customers have the option to contact OnePlus Support. In this, customers will be offered everything from repair of devices to discounts on purchasing new OnePlus devices.
OnePlus 13 will be launched later this month. This smartphone has been listed on some certification websites. This gives information about the specifications of OnePlus 13. It will replace OnePlus 12. Qualcomm’s new Snapdragon 8 Gen 4 can be given as processor in it. The OnePlus smartphone has been spotted on Singapore’s Infocomm Media Development Authority (IMDA) listing with two model numbers – CPH2645 and CPH2653. This could be OnePlus 13. It has 4G LTE, 5G, Wi-Fi and Bluetooth options for connectivity.
